Privacy Policy
Kalakaar Digital Academy operates this service, our online platform for providing online acting classes, audition coaching, monologue workshops, screenwriting basics, voice & diction training, certificate programs in drama, improvisation techniques, character study, and scene analysis.
This policy describes how we collect, use, disclose, and protect your personal information when you use our site and services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you. This includes:
- **Information you provide directly:** This may include your name, contact details (like address), payment information, and information you provide when you register for an account, enroll in a course, participate in workshops, communicate with us, or submit assignments and feedback.
- **Information collected automatically:** When you visit our site, we may automatically collect certain information from your device, including your IP address, browser type, operating system, unique device identifiers, pages viewed, links clicked, and other usage data. This information helps us understand how you use our service and improve it.
- **Information from other sources:** We may receive information about you from third parties, such as payment processors or service providers assisting us with our operations.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services, including facilitating your access to online classes, workshops, and other learning materials.
- To process your enrollments and payments.
- To communicate with you, respond to your inquiries, and provide customer support.
- To personalize your experience on our site and recommend relevant content or courses.
- To understand how users interact with our site and services to improve functionality, content, and user experience.
- To develop new features, courses, and services.
- To detect, prevent, and address technical issues or fraudulent activity.
- To comply with legal obligations and enforce our terms and conditions.
- For other purposes with your consent.
Legal Basis for Processing (for users in regions requiring it, such as the EU)
Our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We will normally collect personal information from you where:
- We need the personal information to perform a contract with you (for example, to provide the services you requested).
- The processing is in our legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).
- We have your consent to do so.
- We have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time. If we collect and use your personal information in reliance on our legitimate interests, this interest is typically operating our platform and communicating with you as necessary to provide our services and for our commercial interests, for instance, when responding to your queries, undertaking marketing activities (where not requiring consent), or for the purposes of improving our services.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- **Service Providers:** We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These service providers are authorized to use your personal information only as necessary to provide these services to us.
- **Business Transfers:** If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- **Protection of Rights:** We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in legal proceedings in which we are involved.
- **With Your Consent:** We may disclose your information for any other purpose with your explicit consent.
International Data Transfers
Your information may be stored and processed in any country where we have facilities or in which we engage service providers. While this service is operated by an entity based in India, your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. When transferring data across international borders, we implement appropriate safeguards to ensure your data is protected in accordance with this privacy policy and applicable data protection laws. These safeguards may include relying on standard contractual clauses or other legally approved mechanisms.
Data Retention
We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. The actual retention period depends on the type of data and the purpose for which it was collected.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- **Right of Access:** The right to request access to the personal information we hold about you.
- **Right to Rectification:** The right to request correction of inaccurate or incomplete personal information.
- **Right to Erasure:** The right to request deletion of your personal information under certain conditions.
- **Right to Restrict Processing:** The right to request restriction of processing your personal information under certain conditions.
- **Right to Object to Processing:** The right to object to our processing of your personal information under certain conditions, particularly when processing is based on legitimate interests or for direct marketing.
- **Right to Data Portability:** The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller under certain conditions.
- **Right to Withdraw Consent:** If we process your personal information based on your consent, you have the right to withdraw that consent at any time. This withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the physical address provided below. We may need to verify your identity before processing your request.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
Cookies and Similar Technologies
We may use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can manage your preferences regarding cookies through your browser settings or other tools we may provide on our site.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, you may contact us by mail at:
Kalakaar Digital Academy
301 Veera Desai Road, 5th Floor
Mumbai, Maharashtra 400053
India